We want you to be satisfied with your purchase. For this reason, we offer our clients a fair refund policy. We have the following refund policies in place for each of our respective products and services.
If you have purchased:
Downloadable Digital Product / Mini-Course
Our refund policy is: No refunds
Coaching Program – Double for Half
Our refund policy is: 30-days conditional refund policy
Coaching Program – Authority
Our refund policy is: 30-days conditional refund policy
Done for your Service – Brand Igniter
Our refund policy is: 7-days conditional refund policy
With our “no refund” policy on downloadable digital products / Mini-Courses, due to the nature of the product, we are unable to retrieve it once it has been downloaded. For this reason, all sales are final, and we do not offer refunds, exchanges, store credits or a money back guarantee to the extent permitted by law.
If you believe that a law in your geographic area entitles you to a refund outside of what is permitted by this policy, please contact us at [email protected]. We will verify our legal obligations, and if required, we will provide you with a refund.
With our 30-day conditional refund policy on both Coaching Services – Double for Half and Authority, refunds are conditional upon fulfilment of the following requirements.
We want you to be satisfied with your purchase but we also know that our clients need to put in effort to implementing our unique methodology in order to get the results they seek. For this reason, we offer a 30-days refund policy, but in order to be eligible for refund you must demonstrate that you have attempted to implement the coaching program’s teachings and strategies without success. (You must send evidence of your efforts with your refund request).
In addition to attempting to implementing the program’s teachings and strategies, you must have also attended/booked at least 3 live / 1:1 sessions available in the coaching program. (We will verify your attendance with our internal records).
If you have met these 2 requirements, we will issue you’re a 50% refund of the amount paid for the coaching program. Refund amount will be reimbursed in 3 monthly instalments.
Our refund policy is in addition to any legal rights you have, and it in no way replaces those rights. If you believe that a law in your geographic area entitles you to a refund outside of what is permitted by this policy, please contact us at [email protected]. We will verify our legal obligations, and if required, we will provide you with a refund.
With our 7-days policy on Done-For-You Service – Brand Igniter we undertake full execution to build out the brand, marketing, and sales assets on behalf of the client. As such, once expenses have been made and both capital resources and human resources have been deployed to execute on the client’s instruction, we cannot offer a refund payment for work done for the customer.
In order to qualify for a refund, you must submit a refund request within 7 days of making payment for the Done-For-You Brand Igniter Service stating the reason for requesting a refund. If such reason is one that can be rectified by Bami Brands, steps will be taken to make necessary adjustment to meet your reasonable requests. However, if the reason is not such as can be rectified, we will refund your money back retaining 15% as a surcharge to cover initial client expenses incurred by Bami Brands (including onboarding, set up, bank charges). Any refund request made after the stated timeframe of 7-days, is no longer valid.
Our refund policy is in addition to any legal rights you have, and it in no way replaces those rights. If you believe that a law in your geographic area entitles you to a refund outside of what is permitted by this policy, please contact us at [email protected]. We will verify our legal obligations, and if required, we will provide you with a refund.
